Forest Homecare

Our Values

 

 

Integrity
Our behaviour as a company, and as individuals within it, will always reflect the highest standards of integrity. We will demonstrate open, honest and ethical conduct towards our customers and our staff. Our services will be of the highest quality; we will deliver what we promise. The Forest Homecare name is a source of pride to us and should inspire trust in all with whom we come in contact.

 

Culture
We will be ethical, inclusive, open and fair in all our dealings. We will take personal responsibility for all our actions and omissions. We will be positive in our responses to others.

People
An organisation is only as good as its people. Forest Homecare wouldn’t be where it is today without our dedicated and valued workforce. Forest Homecare's success is testimony to the quality and performance of our people. The talents and diversity that every employee brings to the business have made us one of the eastern region’s leading care and support companies.

All employees will be developed and motivated to do their best and take pride in what they do. We encourage both team and individual contributions.

 

Communication
We will be a listening organisation. We recognise that communication must be open, frequent, effective, pro-active and candid.  All of our customers and staff will have a clear understanding of our vision, values, expectations and progress.

 

Customers
We are deeply committed to meeting the needs of our customers. We respect their dignity and independence and seek to empower them through offering informed choice. Our care and support services will make a positive difference to people’s lives.

Teamwork
We know that to be a successful company we must work together. We want all of our staff to contribute to the best of their ability, individually and in teams. Teamwork sustains pride, passion and positive outcomes in our services, enabling us to succeed in all of our endeavours and continually learn as individuals and as a company.

Leadership
Leaders build relationships with others throughout the company through clarity of purpose, shared vision and goals, and a joint commitment to excellence. This ensures that the best practices prevail throughout Forest Homecare. We will all set, expect and achieve the highest standards in all that we do.

Performance
We strive for continuous improvement in our performance. When we commit to doing something, we will do it in the best, most efficient, most considerate and most timely way possible. We will protect confidentiality and take pride in our conduct. We will measure our performance carefully, ensuring that integrity and respect for people are never compromised.

Quality
Quality is embedded in the work of our staff and all our values. We are dedicated to the delivery of high quality care and support. Our business practices and processes are designed to achieve results that exceed the expectations of our customers. We have a relentless passion for quality in everything we do.

 

Community
We will be a pro-active, caring and socially responsible contributor to our local communities. We will make an effort to take all possible steps to minimise our impact on the environment.